You likely already understand the importance of hiring a well-established and properly-insured professional roofer when you need work done on the roof of your commercial building. In addition to these and other basic traits like experience with your particular type of roof, certifications from your material manufacturer, and positive reviews and references, there are some additional qualities that you should look for in a commercial roofer, including:
Membership in Professional Associations
A commercial roofing contractor who is concerned about providing the best service to their customers will have professional affiliations with organizations like the National Roofing Contractors Association (NRCA) and National Roofing Partners (NRP). This demonstrates their commitment to staying up to date on the latest industry developments, trends and best practices so they can pass the benefits of their knowledge on to their customers.
A Good Safety Record
Learning about the safety record of a company can reveal a lot about their standards. When you’re vetting roofers, ask about the safety training they provide to their workers, and whether they employ a safety director. Additionally, check whether the company has any Occupational Safety and Health Administration (OSHA) citations and violations.
Professionalism and Expertise
Look for a locally-based company that not only knows how to properly install a new roof, but also has the skills and expertise to help you manage the asset by performing timely maintenance and repairs so that your roof system can reach its full potential lifespan. The roofer you choose should be responsive in answering your questions and addressing your concerns, and offer expert solutions that are backed by top quality workmanship.
Fully Trained and Responsive Staff
The commercial roofer you hire should have a dedicated team on staff to provide proactive care and support to meet your roofing needs. This should include a project manager for new installations, a 24-hour service department, well-trained crews and an in-house customer care team.
A Well-Defined Maintenance Program
Expert contractors understand the key role that maintenance plays in keeping a commercial roof watertight to protect the structure. They’ll offer a comprehensive maintenance program that includes regular inspections followed up with recommendations and cost breakdowns so you can plan and budget for necessary maintenance procedures and repairs, and they stand behind their maintenance program with a guarantee.
If you’re looking for a commercial roofer with integrity and expertise in the San Antonio area, contact our Beldon Team today!