A roofing emergency for your Texas business can mean anything from a single leak above vital equipment to wind damage that peels away entire sections of your roof. You know you need flat roof repair quickly so use a simple checklist for efficiency and to keep your business productive.
Gather Names and Contact Information
In a single location, have the names, titles and contact information (telephone numbers, fax numbers and e-mail addresses) of everyone who could be involved in flat roof repair during a roofing emergency. Working from a list of preferred businesses also helps eliminate storm-chasers who show up without invitation.
In-house names, outside vendors and any government agencies who need to be contacted should be on the list:
- Any business that works on your roof—Satellite dish, HVAC, power company, electricians and inspectors
- Any agency that may have authority over the roof or drainage—Building inspectors, environmental protection agencies, and the water department
- Your insurance company
- Your professional roofing contractor—The list need not be alphabetical; BELDON Roofing Company name and emergency contact information should be easily visible
Chain of Command
You might involve several people in decision-making, but only one person should communicate with your roofing company to avoid confusion. Decide ahead of time who will direct the emergency response—your facilities manager, chief custodian, a vice-president of operations—it matters less who the person is (or the title) and more that the person knows the process.
Assess
Without endangering anybody, assess the damage. Try to determine a cause:
- Roof leak
- Wind shear
- Flashing failure
- Clogged drains
Take photographs and video recordings of the problem. If electrical power lines are part of the roofing emergency, do not attempt to move them or let anyone on staff touch them. If roofing debris endangers employees or customers, remove it, but do not attempt to seal or fix the roof.
To guide the flat roof repair to come, consider your roof and supporting structure as discrete areas, and methodically evaluate the damage:
- Surface material
- Supporting structure and deck
- Flashing
- Drainage system
- Roof penetrations and attachments
Document
As the flat roof repair moves from emergency response to resolution, document ongoing repairs with photographs and video recordings. Retain all papers the roofing contractor gives you during the flat roof repair, since the repair affects your warranty.
When a roofing emergency hits your business, contact us immediately. We provide 24/7/365 emergency response for all types of commercial roofs.